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Answers & Documentation in Slack

You’re already doing it! You share decisions, answers and insights in Slack, but… they get lost in chat. Question Base helps you save them.
Just chat. Don't @mention it.

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Is that you?

1

Slack is the backbone of your company, yet finding things there feels like detective work.

2

Your team works remotely, and Slack is the place where they collaborate and share knowledge.

3

You want to document more, but it’s too much work and never a priority.

The know-how you share gets lost in chat.

Save it. Use it.

Slack is the place where you share it first.
Question Base helps you save it. Right as you chat.

New way of documentation

Question Base detects knowledge as you share it in chat. It let's you save it and use it later.

Smart Capture (AI)
Automatic Documentation (AI)
Company-wide FAQ
Search Across Tools (AI)

Slack is the most up-to-date source of information in your company.

Start capturing this knowledge today.

Start for free

Imagine the company you become when your people tap into the collective knowledge…

…of everybody who has ever worked there.

Testimonials

Good people rave about it

"We implemented Question Base to eliminate repetitive questions and to collate answers and information in one place for a growing team. Question Base has exceeded our expectations - it's easy to use, intuitive and a massive time saver. We now have a reliable and useful knowledge base, making it easy to share knowledge across the team. We no longer have staff waiting on busy managers for an answer, Question Base is there in seconds, plus it's easy to verify answers as new questions come along. A special thanks to the Question Base team in particularly Stefan, Yana and Kasper for going above and beyond with their support and delivering updates and improvements lightning fast. Thank you for simplifying our work life! Highly recommend."

Monica Limanto
CEO
@
Petsy

“Phenomenal product with an amazing team behind it.”

Joshua Miller
Senior Product Owner
@
Corpay One

“We tell people you have changed our business.”

Dan Petsy
COO
@
Petsy

“Great tool. Super useful.”

Daniel Mould
CEO
@
WeMove

“Since we started using Question Base we don’t spend any time looking up our procedures in a support manual. Before, we could easily spend 5-10 minutes searching in a very long document for the exact support case and procedure plus involving several colleagues in trying to find the correct answer. Now, QB finds the relevant answers in a few seconds, and if not we can easily add a new answer that will be used the next time.”

Maria Jensen
UX Lead & Scrum Master
@
Ticketbutler

“Before Question Base, we’ve been seeing repetitive questions all around our Slack channels.”

Aleksandar Ginovski
Head of Product
@
Enhancv

“It’s like having an extra person answering questions in Slack.”

Willem Bens
Manager of Sales North EMEA
@
DoIT International

“Since we started using QB we haven’t used our Google support docs. And if I go on vacation or sick leave, I feel comfortable that QB will just take over”

Linn Stokke
Online Events & Marketing Specialist
@
Ticketbutler

Trusted by teams at

You’re in control of your data

AI is used to generate drafted content. You decide what to keep and what to edit. Your data’s yours and yours only.

Get started today

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Works with the tools you already love

Got docs, but people ask in Slack instead? Let them ask. Question Base will look up in your existing documentation for them.

See how it works ->
Box
Freshdesk
Dropbox
GitHub
Salesforce
Guru
Notion
Slack
Intercom
Zendesk
Confluence
Google Docs
Not finding your tool?  ->  Drop us a message.

Questions? Answers.

What is Question Base?

Question Base is knowledge base built on top of Slack.

How does Question Base work?

Question Base captures expert responses from Slack conversations and transforms them into reusable knowledge. Using AI, it detects and answers repetitive questions, reducing time spent searching for information. It works directly inside Slack.

What is Slack?

Slack is a team communication platform, owned by Salesforce. More than 750,000 organizations use Slack. It’s the most popular alternative of Microsoft Teams.

Do you need to have Slack to use Question Base?

Yes, Question Base is a Slack-first experience. The AI bot lives within the team chat and captures know-how from there. Question Base also has its own interface, available at questionbase.ai where the company-wide FAQ lives.

What other tools does Question Base integrate with?

Question Base helps teams make use of their current documentation, wikis, FAQs and help centres. It offers AI search across tools in your Slack so when an employee asks a question, the AI finds the right answer from Google Docs, Notion, Guru, Intercom, Salesforce, Zendesk, Box, Confluence, Dropbox.

How much does Question Base cost?

Question Base offers two main pricing tiers:

  • Free Plan: $0/month, including unlimited channels, limited integrations, and up to 50 saved answers.
  • Pro Plan: $5 per user/month ($4 with an annual subscription), which includes unlimited channels, unlimited integrations, and unlimited saved answers.
How do I add Question Base to my Slack workspace?

Install through the Slack App Marketplace. Then type /invite @questionbase in a busy channel and it will start capturing know-how and responding repetitive questions.

Is my data secure with Question Base?

Yes, Question Base is a SOC2 Type I (Type II in progress) vendor. It uses secure data encryption, and isolated data instances to protect customer information. Data is stored in AWS.

Works in Slack

Ready in five.
Adopted instantly.

Keep the old ways. Question Base adapts to the way your team works in Slack. Just chat.

Start for free

Backed by brilliant
& bold investors

Angels from

Second time founders

Previous company

We weathered many storms, celebrated triumphs, and created great work. We previously founded and scaled one of the leading productivity apps on the market in 2013-2019 — Swipes, and participated in the Alchemist Accelerator in San Francisco (class XII).

In the period before Question Base, we created products and brands for clients like LEGO, Typeform, Legalpad (Deel), Cerego, Vivino, Bytegain (Stripe), and Payhawk.

The three of us are a product team at our core. Our well-tested friendship of 15 years enables us to do great work together.

Read full story
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