3.2s
Response time inside Slack


Instant, Verified Answers in Slack
Cut repetitive internal questions by 30–50%. Give your team the knowledge they need in seconds.
✓
Customizeable answer agent for the needs of your enterprise
✓
Customizeable answer agent for the needs of your enterprise
✓
Customizeable answer agent for the needs of your enterprise
✓
Works with Confluence, Salesforce, Jira, Google Drive & more
✓
Works with Confluence, Salesforce, Jira, Google Drive & more
✓
Works with Confluence, Salesforce, Jira, Google Drive & more
✓
SOC 2 Type II certified
✓
SOC 2 Type II certified
✓
SOC 2 Type II certified
Powering knowledge in high performing teams.
From next-gen startups to established enterprises
Powering knowledge in high performing teams.
From next-gen startups to established enterprises
Powering knowledge in high performing teams.
From next-gen startups to established enterprises
Operations
Reduce repetitive questions in Slack.
Knowledge Manager
Control precision of answers.
IT
Slack native. Integrates with your stack.
Sounds familiar?
From operators to executives, the symptoms are the same.
Knowledge
“We spend half our day repeating answers in Slack threads.”
Docs
“Docs exist, but no one looks before asking.”
Bottlenecks
“Our experts are a bottleneck for simple questions.”
AI Hallucinations
“Slack’s native AI isn’t accurate enough.”
Knowledge
“We spend half our day repeating answers in Slack threads.”
Docs
“Docs exist, but no one looks before asking.”
Bottlenecks
“Our experts are a bottleneck for simple questions.”
AI Hallucinations
“Slack’s native AI isn’t accurate enough.”
Knowledge
“We spend half our day repeating answers in Slack threads.”
Docs
“Docs exist, but no one looks before asking.”
Bottlenecks
“Our experts are a bottleneck for simple questions.”
AI Hallucinations
“Slack’s native AI isn’t accurate enough.”
Why enterprise teams upgrade to the Answer Agent of Question Base
Question Base
vs
Slack AI
Expert verified content
Accuracy
Accuracy
Accuracy
AI-generated answers
Answers based on FAQ from your Slack channels, help center and docs in Salesforce, Confluence, OneDrive + other enterprise solutions
Data Sources
Data Sources
Data Sources
AI search across Slack history and other tools available only at Business Plan & Enterprise
Analyzes new common answers in threads to be integrated into the company documentation
AI summaries
AI summaries
AI summaries
Analyzes new common answers in threads to be integrated into the company documantation
Per-channel settings & AI behavior, Case tracking, Duplicate check, New knowledge capture
Knowledge management
Knowledge management
Knowledge management
None
Questions asked, Resolution rate, Automation rate, Unhelpful answers investigation
Analytics
Analytics
Analytics
Common usage of chat
What you'll see in a 30‑day pilot
Numbers will show it. Your team will feel it.
35%
of repetitive questions auto-answered
3.2s
average response time
5h+
hours/week saved per internal expert
4.8
answer score accuracy
001 Configuration
Customizable AI agent
✓
Set tone of voice & behavior workflows
✓
Set tone of voice & behavior workflows
✓
Set tone of voice & behavior workflows
✓
Tailor answer style & sources per channel
✓
Tailor answer style & sources per channel
✓
Tailor answer style & sources per channel
✓
Deploy in public & private channels. DM it.
✓
Deploy in public & private channels. DM it.
✓
Deploy in public & private channels. DM it.



002 Auto-reply
Answers from docs
✓
Searches across verified answer bank, docs and integrations
✓
Searches across verified answer bank, docs and integrations
✓
Searches across verified answer bank, docs and integrations
✓
Precise quotation & Source annotation
✓
Precise quotation & Source annotation
✓
Precise quotation & Source annotation
✓
Escalation workflow to experts
✓
Escalation workflow to experts
✓
Escalation workflow to experts



003 Knowledge management tools
Performance improvement
✓
Automation and resolution rates analytics
✓
Automation and resolution rates analytics
✓
Automation and resolution rates analytics
✓
Case tracking of unanswered questions
✓
Case tracking of unanswered questions
✓
Case tracking of unanswered questions
✓
AI learns new answers from chat
✓
AI learns new answers from chat
✓
AI learns new answers from chat



Enterprise ready. State of art AI.
Question Base is a fully modifiable answer agent for enterprises, without having to build it in-house. Plug & play in your Slack Workspace, connect to your knowledge base and customize the AI behavior to fit the workflow of your team.

Quick Setup
Question Base is quick to set up—no engineering needed. Simply install it in Slack, connect tools like Notion, Confluence, Google Drive, or Zendesk, and it starts answering questions instantly. You stay in control by choosing what content the agent can access and how it responds. Customize everything from human escalation to AI tone and behavior to fit your team.

Quick Setup
Question Base is quick to set up—no engineering needed. Simply install it in Slack, connect tools like Notion, Confluence, Google Drive, or Zendesk, and it starts answering questions instantly. You stay in control by choosing what content the agent can access and how it responds. Customize everything from human escalation to AI tone and behavior to fit your team.

Quick Setup
Question Base is quick to set up—no engineering needed. Simply install it in Slack, connect tools like Notion, Confluence, Google Drive, or Zendesk, and it starts answering questions instantly. You stay in control by choosing what content the agent can access and how it responds. Customize everything from human escalation to AI tone and behavior to fit your team.

Enterprise Security
Question Base is built with enterprise-grade security at its core. Your data is encrypted at rest and in transit, and you have full control over what the AI can access. We’re SOC 2 Type II compliant and support on-premise installations for teams with stricter compliance needs. Whether in the cloud or on your own infrastructure, your knowledge stays protected.

Enterprise Security
Question Base is built with enterprise-grade security at its core. Your data is encrypted at rest and in transit, and you have full control over what the AI can access. We’re SOC 2 Type II compliant and support on-premise installations for teams with stricter compliance needs. Whether in the cloud or on your own infrastructure, your knowledge stays protected.

Enterprise Security
Question Base is built with enterprise-grade security at its core. Your data is encrypted at rest and in transit, and you have full control over what the AI can access. We’re SOC 2 Type II compliant and support on-premise installations for teams with stricter compliance needs. Whether in the cloud or on your own infrastructure, your knowledge stays protected.

Slack Native
Question Base is a Slack-first AI that meets teams where they already work. While different teams use different tools—wikis, help centers, CRMs—the one place everyone turns to for quick answers is Slack. That’s why Question Base acts as the first line of defense, bringing accurate, AI-powered answers directly into the chat workflow. It makes your existing knowledge accessible to everyone

Slack Native
Question Base is a Slack-first AI that meets teams where they already work. While different teams use different tools—wikis, help centers, CRMs—the one place everyone turns to for quick answers is Slack. That’s why Question Base acts as the first line of defense, bringing accurate, AI-powered answers directly into the chat workflow. It makes your existing knowledge accessible to everyone

Slack Native
Question Base is a Slack-first AI that meets teams where they already work. While different teams use different tools—wikis, help centers, CRMs—the one place everyone turns to for quick answers is Slack. That’s why Question Base acts as the first line of defense, bringing accurate, AI-powered answers directly into the chat workflow. It makes your existing knowledge accessible to everyone
Testimonials
Testimonials
Testimonials
Good people rave about it

Linn Stokke
Online Events & Marketing Specialist
∙
Ticketbutler
“Since we started using QB we haven’t used our Google support docs. And if I go on vacation or sick leave, I feel comfortable that QB will just take over”

Maria Jensen
UX Lead & Scrum Master
∙
Ticketbutler
“Since we started using Question Base we don’t spend any time looking up our procedures in a support manual. Before, we could easily spend 5-10 minutes searching in a very long document for the exact support case and procedure plus involving several colleagues in trying to find the correct answer. Now, QB finds the relevant answers in a few seconds, and if not we can easily add a new answer that will be used the next time.”

Joshua Miller
Senior Product Owner
∙
Corpay One
“Phenomenal product with an amazing team behind it.”

Jessica Mehring
∙
🤯HAVE YOU SEEN THIS? I set it up for our team Slack, and it's so clever -- and then Yana Tornoe was kind enough to let me demo the Notion integration and my brain exploded in all the best ways. If you want to make your documentation more actionable OR you want to *start* creating documentation to begin with, you need to take a peek at Question Base. I'm not dropping a live link because the overlords don't like that -- but you can find this brilliant solution at questionbase (dot) com.

Brandon Horvatic
∙
Question Base is incredible! We went from answering the same questions over and over, to setting it up once and it answers the same questions over and over for us :)

Chris Traganos
∙
I’ve been SO thrilled + inspired watching you build this and address the needs of (smart) knowledge sharing at work - kudos to the team!!

Juraj Pal
∙
Question Base is easily the best AI autoresponder for Slack out there and the team continues to ship great improvements at high speed!

Willem Bens
Manager of Sales North EMEA
∙
DoIT International
“It’s like having an extra person answering questions in Slack.”

Daniel Mould
CEO
∙
WeMove
“Great tool. Super useful.”

Monica Limanto
CEO
∙
Petsy
"We implemented Question Base to eliminate repetitive questions and to collate answers and information in one place for a growing team. Question Base has exceeded our expectations - it's easy to use, intuitive and a massive time saver. We now have a reliable and useful knowledge base, making it easy to share knowledge across the team. We no longer have staff waiting on busy managers for an answer, Question Base is there in seconds, plus it's easy to verify answers as new questions come along. A special thanks to the Question Base team in particularly Stefan, Yana and Kasper for going above and beyond with their support and delivering updates and improvements lightning fast. Thank you for simplifying our work life! Highly recommend."

Brigitte Lyons
∙
I famously refused to use Slack at Podcast Ally, which is why I am surprised as anyone to have discovered a Slack integration I now consider essential. At my company, we didn't use Slack, because I intentionally designed our workflows to eliminate interruptions and distractions, so the team could be more creative and focused. That way of working was a dream for all of us, but I know our situation was unique. I've since consulted with teams where I (begrudgingly) accept that Slack was a vital and necessary part of the toolbox. But none of those teams had a good solution for one of my main issues, which is how difficult it is to coordinate Slack threads and conversations with your SOPs and workflows. Slack is where documentation goes to die, brought up once in passing, and never to be found again. Last week, I met Yana Tornoe, one of the founders of Question Base, which is a tool that helps your team get their questions answered -- inside of Slack, as they ask them. Question Base helps you deliver answers to the team as they're asked (goodbye bottlenecks) and integrates with a lot of the popular platforms used for SOPs, so you can synch information across platforms. I'm a big believer in using tools on the platforms you already use, and not introducing more platforms than necessary, so I'm a huge fan of this integration. Passing it along, because I KNOW I'm not the only one frustrated with the black hole that Slack can be. (thanks Mitko Ivanov for this perfect introduction, by the way!)

Tony Han
∙
This is sick, especially how you can update the answer to a question by simply replying in slack! This is a pretty cool way of solving the tough problem of knowledge base being hard to maintain. Congrats @yanatornoe and team!

Andreas Sohns
∙
The idea of an AI layer that captures and organizes know-how form chats is brilliant. It's going to save so much time and effort.

Natalia Kartashova
∙
Wooow! I was dreaming about stuff like this my whole time in Slack!

Aleksandar Ginovski
Head of Product
∙
Enhancv
“Before Question Base, we’ve been seeing repetitive questions all around our Slack channels.”

Dan Petsy
COO
∙
Petsy
“We tell people you have changed our business.”

Ethan Laub
Principal Product Manager
∙
OfficeRnD
There’s documentation, but people keep asking in chat.

Mitko Ivanov
∙
It took me about two weeks to build a new habit around using QuestionBase; however, it was completely worth it. I'm excited about the new functionalities and looking forward to trying them very soon!

Cathrine Andersen
∙
We used Question Base at Roger when we were rapidly scaling the org post-acquisition. Our PMs, and all “old” Roger team members, were swamped with product questions from new hires and the broader new organization. QB became a game-changer for us, even in its early days, so I'm super excited to see the official launch today!

Mads Kjer
∙
A great way to collect and share knowledge with the team in an innovative way. The Question Base team is awesome at supporting you too!

Lasse Nørremark Kristensen
∙
I think this is a must-have for every companies using slack! Why would you not have it?

Linn Stokke
Online Events & Marketing Specialist
∙
Ticketbutler
“Since we started using QB we haven’t used our Google support docs. And if I go on vacation or sick leave, I feel comfortable that QB will just take over”

Aleksandar Ginovski
Head of Product
∙
Enhancv
“Before Question Base, we’ve been seeing repetitive questions all around our Slack channels.”

Daniel Mould
CEO
∙
WeMove
“Great tool. Super useful.”

Joshua Miller
Senior Product Owner
∙
Corpay One
“Phenomenal product with an amazing team behind it.”

Ethan Laub
Principal Product Manager
∙
OfficeRnD
There’s documentation, but people keep asking in chat.

Brigitte Lyons
∙
I famously refused to use Slack at Podcast Ally, which is why I am surprised as anyone to have discovered a Slack integration I now consider essential. At my company, we didn't use Slack, because I intentionally designed our workflows to eliminate interruptions and distractions, so the team could be more creative and focused. That way of working was a dream for all of us, but I know our situation was unique. I've since consulted with teams where I (begrudgingly) accept that Slack was a vital and necessary part of the toolbox. But none of those teams had a good solution for one of my main issues, which is how difficult it is to coordinate Slack threads and conversations with your SOPs and workflows. Slack is where documentation goes to die, brought up once in passing, and never to be found again. Last week, I met Yana Tornoe, one of the founders of Question Base, which is a tool that helps your team get their questions answered -- inside of Slack, as they ask them. Question Base helps you deliver answers to the team as they're asked (goodbye bottlenecks) and integrates with a lot of the popular platforms used for SOPs, so you can synch information across platforms. I'm a big believer in using tools on the platforms you already use, and not introducing more platforms than necessary, so I'm a huge fan of this integration. Passing it along, because I KNOW I'm not the only one frustrated with the black hole that Slack can be. (thanks Mitko Ivanov for this perfect introduction, by the way!)

Brandon Horvatic
∙
Question Base is incredible! We went from answering the same questions over and over, to setting it up once and it answers the same questions over and over for us :)

Cathrine Andersen
∙
We used Question Base at Roger when we were rapidly scaling the org post-acquisition. Our PMs, and all “old” Roger team members, were swamped with product questions from new hires and the broader new organization. QB became a game-changer for us, even in its early days, so I'm super excited to see the official launch today!

Andreas Sohns
∙
The idea of an AI layer that captures and organizes know-how form chats is brilliant. It's going to save so much time and effort.

Juraj Pal
∙
Question Base is easily the best AI autoresponder for Slack out there and the team continues to ship great improvements at high speed!

Lasse Nørremark Kristensen
∙
I think this is a must-have for every companies using slack! Why would you not have it?

Willem Bens
Manager of Sales North EMEA
∙
DoIT International
“It’s like having an extra person answering questions in Slack.”

Maria Jensen
UX Lead & Scrum Master
∙
Ticketbutler
“Since we started using Question Base we don’t spend any time looking up our procedures in a support manual. Before, we could easily spend 5-10 minutes searching in a very long document for the exact support case and procedure plus involving several colleagues in trying to find the correct answer. Now, QB finds the relevant answers in a few seconds, and if not we can easily add a new answer that will be used the next time.”

Dan Petsy
COO
∙
Petsy
“We tell people you have changed our business.”

Monica Limanto
CEO
∙
Petsy
"We implemented Question Base to eliminate repetitive questions and to collate answers and information in one place for a growing team. Question Base has exceeded our expectations - it's easy to use, intuitive and a massive time saver. We now have a reliable and useful knowledge base, making it easy to share knowledge across the team. We no longer have staff waiting on busy managers for an answer, Question Base is there in seconds, plus it's easy to verify answers as new questions come along. A special thanks to the Question Base team in particularly Stefan, Yana and Kasper for going above and beyond with their support and delivering updates and improvements lightning fast. Thank you for simplifying our work life! Highly recommend."

Jessica Mehring
∙
🤯HAVE YOU SEEN THIS? I set it up for our team Slack, and it's so clever -- and then Yana Tornoe was kind enough to let me demo the Notion integration and my brain exploded in all the best ways. If you want to make your documentation more actionable OR you want to *start* creating documentation to begin with, you need to take a peek at Question Base. I'm not dropping a live link because the overlords don't like that -- but you can find this brilliant solution at questionbase (dot) com.

Mitko Ivanov
∙
It took me about two weeks to build a new habit around using QuestionBase; however, it was completely worth it. I'm excited about the new functionalities and looking forward to trying them very soon!

Tony Han
∙
This is sick, especially how you can update the answer to a question by simply replying in slack! This is a pretty cool way of solving the tough problem of knowledge base being hard to maintain. Congrats @yanatornoe and team!

Chris Traganos
∙
I’ve been SO thrilled + inspired watching you build this and address the needs of (smart) knowledge sharing at work - kudos to the team!!

Mads Kjer
∙
A great way to collect and share knowledge with the team in an innovative way. The Question Base team is awesome at supporting you too!

Natalia Kartashova
∙
Wooow! I was dreaming about stuff like this my whole time in Slack!

Linn Stokke
Online Events & Marketing Specialist
∙
Ticketbutler
“Since we started using QB we haven’t used our Google support docs. And if I go on vacation or sick leave, I feel comfortable that QB will just take over”

Willem Bens
Manager of Sales North EMEA
∙
DoIT International
“It’s like having an extra person answering questions in Slack.”

Aleksandar Ginovski
Head of Product
∙
Enhancv
“Before Question Base, we’ve been seeing repetitive questions all around our Slack channels.”

Maria Jensen
UX Lead & Scrum Master
∙
Ticketbutler
“Since we started using Question Base we don’t spend any time looking up our procedures in a support manual. Before, we could easily spend 5-10 minutes searching in a very long document for the exact support case and procedure plus involving several colleagues in trying to find the correct answer. Now, QB finds the relevant answers in a few seconds, and if not we can easily add a new answer that will be used the next time.”

Daniel Mould
CEO
∙
WeMove
“Great tool. Super useful.”

Dan Petsy
COO
∙
Petsy
“We tell people you have changed our business.”

Joshua Miller
Senior Product Owner
∙
Corpay One
“Phenomenal product with an amazing team behind it.”

Monica Limanto
CEO
∙
Petsy
"We implemented Question Base to eliminate repetitive questions and to collate answers and information in one place for a growing team. Question Base has exceeded our expectations - it's easy to use, intuitive and a massive time saver. We now have a reliable and useful knowledge base, making it easy to share knowledge across the team. We no longer have staff waiting on busy managers for an answer, Question Base is there in seconds, plus it's easy to verify answers as new questions come along. A special thanks to the Question Base team in particularly Stefan, Yana and Kasper for going above and beyond with their support and delivering updates and improvements lightning fast. Thank you for simplifying our work life! Highly recommend."

Ethan Laub
Principal Product Manager
∙
OfficeRnD
There’s documentation, but people keep asking in chat.

Jessica Mehring
∙
🤯HAVE YOU SEEN THIS? I set it up for our team Slack, and it's so clever -- and then Yana Tornoe was kind enough to let me demo the Notion integration and my brain exploded in all the best ways. If you want to make your documentation more actionable OR you want to *start* creating documentation to begin with, you need to take a peek at Question Base. I'm not dropping a live link because the overlords don't like that -- but you can find this brilliant solution at questionbase (dot) com.

Brigitte Lyons
∙
I famously refused to use Slack at Podcast Ally, which is why I am surprised as anyone to have discovered a Slack integration I now consider essential. At my company, we didn't use Slack, because I intentionally designed our workflows to eliminate interruptions and distractions, so the team could be more creative and focused. That way of working was a dream for all of us, but I know our situation was unique. I've since consulted with teams where I (begrudgingly) accept that Slack was a vital and necessary part of the toolbox. But none of those teams had a good solution for one of my main issues, which is how difficult it is to coordinate Slack threads and conversations with your SOPs and workflows. Slack is where documentation goes to die, brought up once in passing, and never to be found again. Last week, I met Yana Tornoe, one of the founders of Question Base, which is a tool that helps your team get their questions answered -- inside of Slack, as they ask them. Question Base helps you deliver answers to the team as they're asked (goodbye bottlenecks) and integrates with a lot of the popular platforms used for SOPs, so you can synch information across platforms. I'm a big believer in using tools on the platforms you already use, and not introducing more platforms than necessary, so I'm a huge fan of this integration. Passing it along, because I KNOW I'm not the only one frustrated with the black hole that Slack can be. (thanks Mitko Ivanov for this perfect introduction, by the way!)

Mitko Ivanov
∙
It took me about two weeks to build a new habit around using QuestionBase; however, it was completely worth it. I'm excited about the new functionalities and looking forward to trying them very soon!

Brandon Horvatic
∙
Question Base is incredible! We went from answering the same questions over and over, to setting it up once and it answers the same questions over and over for us :)

Tony Han
∙
This is sick, especially how you can update the answer to a question by simply replying in slack! This is a pretty cool way of solving the tough problem of knowledge base being hard to maintain. Congrats @yanatornoe and team!

Cathrine Andersen
∙
We used Question Base at Roger when we were rapidly scaling the org post-acquisition. Our PMs, and all “old” Roger team members, were swamped with product questions from new hires and the broader new organization. QB became a game-changer for us, even in its early days, so I'm super excited to see the official launch today!

Chris Traganos
∙
I’ve been SO thrilled + inspired watching you build this and address the needs of (smart) knowledge sharing at work - kudos to the team!!

Andreas Sohns
∙
The idea of an AI layer that captures and organizes know-how form chats is brilliant. It's going to save so much time and effort.

Mads Kjer
∙
A great way to collect and share knowledge with the team in an innovative way. The Question Base team is awesome at supporting you too!

Juraj Pal
∙
Question Base is easily the best AI autoresponder for Slack out there and the team continues to ship great improvements at high speed!

Natalia Kartashova
∙
Wooow! I was dreaming about stuff like this my whole time in Slack!

Lasse Nørremark Kristensen
∙
I think this is a must-have for every companies using slack! Why would you not have it?
Works with the tools you already love
Got docs, but people ask in Slack instead? Let them ask. Question Base will look up in your existing documentation for them.
Coming soon
Not finding your tool? → Drop us a message.
Deliver great employee experience with each answer
With the emergence of AI, your customers have long enjoyed instant speedy resolutions of their requests. Question Base is your entry point to the agent workforce that works internally to up-skill, unblock and delight your employees.
Deliver great employee experience with each answer
With the emergence of AI, your customers have long enjoyed instant speedy resolutions of their requests. Question Base is your entry point to the agent workforce that works internally to up-skill, unblock and delight your employees.
Deliver great employee experience with each answer
With the emergence of AI, your customers have long enjoyed instant speedy resolutions of their requests. Question Base is your entry point to the agent workforce that works internally to up-skill, unblock and delight your employees.