The difference between an editor and a normal user
Editor
e.g. Product Managers, Head of Sales/Customer Support, C-level, Founders
Can add and verify content
Have an autoresponder answering from their behalf in their DMs and #channels
Normal user
Every employee
Can receive instant answers in Slack
Can search and browse the company Question Base without editing the content
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.