How to integrate Question Base with your favorite tools

Kasper Tornoe
Last update:
December 17, 2024

Search all your existing documentation right inside Slack:

Question Base integrates with popular tools like Notion, Google Drive, Confluence, Zendesk, and Intercom to centralize your company’s knowledge and make it instantly accessible in Slack. These integrations enable the bot to search and retrieve relevant answers from your connected tools, providing accurate and up-to-date information directly in Slack channels.

How to Set Up Integrations

  1. Connect Your Tools: To set up integrations, navigate to the Integrations tab in your Question Base workspace. You'll find options to connect your accounts for Notion, Google Drive, Confluence, Zendesk, and Intercom.
  2. Authorize Access: Follow the prompts to authorize Question Base to access your selected tools. This ensures the bot can retrieve and provide answers seamlessly.
  3. Select Your Preferences: Customize how Question Base retrieves data by specifying folders, spaces, or areas of focus within each tool.
  4. Search in Slack: Once set up, simply ask questions in Slack, and Question Base will fetch answers from both your chat history and connected tools.

Pro Feature Access Required

Integrations are part of the Pro Plan, which unlocks advanced features like connecting your favorite tools for expanded search capabilities. To access this feature, upgrade to the Pro Plan by visiting the Billing section in your workspace settings. Enjoy a 7-day free trial to explore all Pro features and supercharge your team's productivity.

So far we support these integrations:

  • Notion
  • Confluence
  • Guru
  • Zendesk
  • Intercom
  • Freshdesk
  • Github
  • Salesforce
  • Box
  • Dropbox
  • Google Drive

If you want access to this functionality, please head out to https://questionbase.ai, click on the Settings menu in the left down corner and proceed through the prompts.

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