In 2025, startups will thrive by leveraging AI to scale operations and automate workflows.
But the secret to unlocking this potential lies in a solid foundation: organized knowledge.
Startups are moving from ad-hoc knowledge sharing to structured systems that empower their teams and lay the groundwork for AI-driven automation.
Knowledge isn’t just for onboarding or troubleshooting anymore—it’s becoming the engine of growth and scalability.
Codify Your Practices
Start by capturing the expertise of your founders and early team members. Turn informal conversations into a structured database that reflects your company’s best practices.
Scale Foundational Knowledge
Use this database to scale knowledge transfer as your team grows. Ensure that new hires can access the same insights and standards as your founding team.
Feed Your AI Engine
By the end of 2025 you will be able to leverage this organized knowledge to power AI agents and assistants to take on repetitive tasks across marketing, sales, HR and product.
Harvesting conversational knowledge is the first step toward automating workflows and preparing your startup for the future of work.
Without a solid knowledge base, automation efforts can fall flat.
Maybe you've been stuck at this step in 2024?
Let's reboot. You can start by harvesting the accumulated knowledge in your Slack. You can click on the Slack import in Question Base to dig out insights from channels in up to 365 days back.
See how to surface previously asked questions and train the bot
