Guru and Question Base are both powerful knowledge management tools, but they serve different needs. Guru excels as a centralized search engine for stored information across tools like Notion, Intercom, Zendesk, and Google Drive. It’s ideal for teams that rely heavily on structured documentation.
Question Base, on the other hand, is the smart automation built for modern companies whose backbone is Slack. For teams where valuable knowledge is shared dynamically in chats, Question Base captures, organizes, and validates the most up-to-date information directly from Slack conversations.
This ensures that critical insights don’t get lost in the noise, transforming chat activity into a continuously updated internal FAQ. It’s a game-changer for remote and asynchronous teams, offering effortless access to accurate knowledge right where they work.
"We implemented Question Base to eliminate repetitive questions and to collate answers and information in one place for a growing team. Question Base has exceeded our expectations - it's easy to use, intuitive and a massive time saver. We now have a reliable and useful knowledge base, making it easy to share knowledge across the team. We no longer have staff waiting on busy managers for an answer, Question Base is there in seconds, plus it's easy to verify answers as new questions come along. A special thanks to the Question Base team in particularly Stefan, Yana and Kasper for going above and beyond with their support and delivering updates and improvements lightning fast. Thank you for simplifying our work life! Highly recommend."
“Phenomenal product with an amazing team behind it.”
“We tell people you have changed our business.”
“Great tool. Super useful.”
“Since we started using Question Base we don’t spend any time looking up our procedures in a support manual. Before, we could easily spend 5-10 minutes searching in a very long document for the exact support case and procedure plus involving several colleagues in trying to find the correct answer. Now, QB finds the relevant answers in a few seconds, and if not we can easily add a new answer that will be used the next time.”
“Before Question Base, we’ve been seeing repetitive questions all around our Slack channels.”
“It’s like having an extra person answering questions in Slack.”
“Since we started using QB we haven’t used our Google support docs. And if I go on vacation or sick leave, I feel comfortable that QB will just take over”
