Interactive guide:
If your team has been answering questions in Slack for a while, there's already a lot of valuable knowledge buried in old threads. Question Base helps you surface that information through a one-time import of previously answered questions — so you don’t have to start from a blank page.
You can then review and verify this knowledge, turning it into a trusted FAQ that your team can continue to grow and use directly in Slack.
Getting started with Question Base in Slack is quick and easy. Here’s how:
/invite @questionbase in the channel where you want Question Base to be active. This gives the bot permission to access and analyze conversations in that channel.
Once you’ve installed Question Base in Slack and invited it to key channels, we help you import a selection of previously asked and answered questions from those channels.
We do not store or search your Slack history continuously — this is a manual import that gives you a jumpstart by turning past know-how into reusable knowledge.
In the Question Base web app, you'll find a list of imported Q&As that were identified as potentially helpful.
After the import completes, you'll see all the questions Question Base has generated from your Slack conversations. Each answer initially shows as "Unverified" to reflect it's AI-generated status. Click on any question to review its answer and the original Slack conversation it was extracted from.
Keep Your Knowledge Base Clean and Accurate
Your AI-powered knowledge base evolves with your team. As new conversations happen in Slack, Question Base helps you save and expand the knowledge.
