What does the Pro plan in Question Base offer

Yana Tornoe
Last update:
December 14, 2024

Pro Plan Features and Benefits

With the Pro plan, you unlock advanced capabilities that supercharge your team's productivity and knowledge management. Here’s a breakdown of the key features you’ll gain access to:

  • Train the Bot on Your Documentation: Use your internal documentation from other tools to train the Question Base bot to provide instant responses inside Slack. People ask, the AI searches across your saved answers and your connected tools to figure out the most accurate and up-to-date answer to respond with.

Or

  • Search Across Your Team's Tools: If you want to preserve control over the answers and make sure people read the original documentation, you can simply turn off "AI answers" but still integrate to the other tools. Then the AI will serve search results from Notion, Google Drive, Confluence, Guru, Zendesk, Intercom, Freshdesk, Github, Salesforce, Box, and Dropbox right when people ask questions in Slack. It's a great way for insurance, fintech, med tech companies to benefit from the automation, yet preserve control over the data and make sure the AI only passes on references to the useful documents.

    Learn more about the integrations here.
  • Train the Bot Using Your Slack History: Extract up to 365 days of channel history to capture valuable knowledge from past conversations and turn it into an FAQ. This feature allows you to unlock the knowledge stored in your past Slack interactions, transforming it into an easily accessible knowledge base. By training the bot on histori cal conversations, your team can quickly resolve repeat questions and access past insights.

    See the Slack import in action.
  • Export to Notion: Turn your Question Base into a Notion FAQ. Export Slack knowledge to a Notion page, enrich it continuously, and keep it up to date with duplicate check functionality. This feature allows your team to create a unified, always-current knowledge repository in Notion. It ensures that insights and information shared in Slack are not lost to the fast pace of chat. Instead, they are transferred to a more permanent, organized space. With automatic updates and a duplicate check, your Notion page stays fresh, relevant, and free of redundant entries, enabling a single source of truth for your team.

    See the export to Notion in action.

To see how these features fit into each plan, view our Pricing Page.

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