Is your team constantly switching between Confluence and Slack to find the information they need? Question Base brings your Confluence knowledge directly into Slack, powered by AI to deliver instant answers when your team needs them most.
By connecting Confluence to Question Base, your team gets immediate access to all your documented knowledge without leaving their primary workspace. No more context switching, no more searching through multiple Confluence pages, and no more disrupted workflows.
Getting started with Question Base is straightforward and takes just a few minutes. Here's how to connect your Confluence workspace:
Start by visiting questionbase.ai/questions and navigate to the Settings section. Under Knowledge Sources, click "Connect" to view the integration options. Select Confluence from the available choices.
Question Base uses ragie.ai as a secure connector for your Confluence integration. After reviewing the terms, click "Continue" to proceed with the integration process. The system will guide you through connecting your accounts safely and securely.
Whatever is in your Confluence Space:
Once you've selected your desired Confluence spaces, Question Base begins syncing your content automatically. The platform maintains your knowledge base fresh by monitoring your connected spaces every 4 hours for new or updated content.
This continuous synchronization ensures your team always has access to the most current information. Each sync is timestamped, so you can easily track when your content was last updated.
Using Question Base in Slack is incredibly simple. Just type your question in any Slack channel where Question Base is active. The AI-powered bot automatically searches through your Confluence articles and provides relevant answers instantly.
Every answer comes with source references, linking directly back to the original Confluence content. This ensures your team can always verify information and dive deeper when needed.
The Confluence integration is part of our Pro Plan. You can explore all the features of the Pro Plan, including this integration, on our pricing page. Learn more about how to integrate with Confluence and other tools in our documentation.
Ready to transform your support process? Start by connecting HubSpot to Question Base and see how much more efficient your team can be!
